Boscov’s reduces theft without slowing down sales

8.20.2018

There’s a challenge in loss prevention that’s as old as the retail industry itself: How to balance the need to reduce theft without making customers feel like potential felons.

 

It may be a bit overstated, but locking up expensive merchandise has been a common practice among retailers to protect those items, even though putting things under lock and key and depending on employees to oversee the process is cumbersome and inconvenient for everyone involved.

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